Change Support Officer
12-month fixed term

The General Medical Council (GMC) works to protect patient safety and improve medical education and practice across the UK. We have an exciting opportunity for an individual with experience of working in change environments to undertake a new Change Support Officer role, within the wider Change and Knowledge Management (CKM) team. You’ll provide change services and administrative support to the Registration and Revalidation (R&R) directorate, supporting the delivery of change projects and programmes.

This varied and fast-paced role will require you to draw upon your analytical, communication and administration skills, to nurture an environment of continuous improvement in a team that prides itself on delivering excellent service to internal and external customers. You’ll work closely with Business Analysts (BAs), supporting them to deliver project activities such as process mapping, meeting facilitation and report creation.

You’ll play a significant role in driving efficiencies within CKM’s own processes, as well as supporting the Change Team Manager to embed cultural change through the delivery of team objectives and through active participation in team meetings and events. You’ll build effective working relationships with CKM colleagues to encourage a collaborative and inclusive approach to our work. You’ll enjoy working with these dedicated professionals both in our large, modern office in the centre of Manchester, and at home. You’ll need to manage and prioritise your time effectively to deliver high-quality work to deadlines. You’ll use the tools and systems available to track your work and provide timely updates to stakeholders and customers.

How to apply for the role

Please provide a CV and complete the ‘Reason for Application and Supporting Statement' part of the application form. Details on how to complete this can be found in the attached guidance document.

If you do not provide all the above, we will not be able to progress your application.

We recognise that generative AI tools may assist you in refining your job application. It is essential to use these tools responsibly to ensure your application remains authentic and reflective of your personal experiences, so please ensure you read our AI guidance before submitting your application.

GMC Benefits – Why work for us

We work with doctors, PAs, AAs, those they care for and other stakeholders to support good, safe patient care across the UK. We set the standards doctors, PAs, AAs and their educators need to meet, and help them achieve them. If there are concerns these standards may not be met or that public confidence in doctors, PAs, or AAs may be at risk, we can investigate and take action if needed.

You’ll benefit from being part of an organisation that is genuinely committed to its people with several excellent benefits including:

• 30 days holiday with the option to buy and sell more
• A generous employer pension contribution of 15%
• Access to a range of learning and development opportunities designed to support your ongoing progression
• Flexible working patterns
• Attractive salary that’s reviewed annually
• Discounts at 100s of high street and online stores
• Discounted gym membership
• Private medical insurance
• Employee assistance programme
• Cycle to work scheme for those wanting a greener commute
• Bike lockers and shower facilities

This is a hybrid role between home working and office working. You’ll work in the office at least 1 day per week, usually on a Tuesday. We may ask you to attend the office on additional days where necessary as required for induction, training and business needs. We are happy to support a range of flexible working options. Flexible working requests will be considered in line with the policy.

This role sits within our Manchester L4 band. To recognise the technical nature of the role, the salary is aligned to our IT and Data (35 hours) salary band. If the position becomes permanent, we may look to appoint the current postholder without further recruitment.

Diversity and Inclusivity

The GMC values diversity and has made a public commitment to processes and procedures that are fair, objective, transparent and free from discrimination. We are committed to the Disability Confident Employer scheme, and candidates with a disability who best meet the essential criteria outlined in the person specification will be offered an interview.

The GMC is a charity registered in England and Wales (1089278) and Scotland (SC037750)